1. E-commerce Support Bots
We create smart, multilingual customer support agents that serve as your 24/7 helpdesk for e-commerce. These bots can instantly answer order-related queries (like order status, shipping ETA, returns, payment failures), recommend products, resolve basic issues, and escalate complex cases to humans — all while integrating with your back-end inventory and CRM.
Expanded Benefits:
- Handle 80–90% of customer tickets without human involvement.
- Improve cart recovery rates by engaging uncertain buyers with offers.
- Support multilingual queries across time zones.
- Sync data with CRM for personalized upsells and reorders.
2. HR & Finance Internal Agents
We develop internal AI agents trained to handle repetitive HR and finance questions from your employees. These bots can provide leave balances, help with onboarding documentation, answer reimbursement status queries, send reminders for payroll compliance, and even suggest wellness resources — reducing internal dependency on HR and finance staff.
Expanded Benefits:
- Reduces internal ticket volumes by 40–60%.
- Ensures accurate, policy-compliant replies 24/7.
- Assists with new hire onboarding, exit formalities, and FAQs.
- Connects to HRMS (like Darwinbox, BambooHR) and accounting tools (like QuickBooks, Zoho Books).
3. CX & Feedback Analysis Bots
These AI agents go beyond reading feedback — they understand tone, urgency, trends, and root causes. Whether it’s through surveys, support emails, social comments, or ticket transcripts — the bot can automatically classify feedback, flag critical issues, notify relevant teams, and generate sentiment-based reports for leadership.
Expanded Benefits:
- Processes 10,000+ entries in minutes with contextual grouping.
- Detects negative sentiment spikes before churn happens.
- Summarizes recurring themes and outliers.
- Integrates with Typeform, Intercom, Zendesk, or Google Forms.
4. Salesforce & monday.com Agent Integrations
We build context-aware agents embedded within your Salesforce or monday.com workflows. These agents proactively help your team stay organized — whether it’s suggesting deal follow-ups, updating contact details from emails, logging meeting notes into CRM, or alerting users about overdue tasks. They can also escalate risks and suggest actions based on CRM trends and lead behavior.
Expanded Benefits:
- Increases CRM adoption and hygiene by automating entries.
- Predicts deal slippage and nudges sales reps with next steps.
- Bridges gaps between email, CRM, task boards, and calendars.
- Triggers real-time workflows based on field updates and status changes.
