monday Service is a comprehensive service management platform that helps IT and support teams handle service requests, manage internal and external tickets, and deliver fast and reliable support.
It centralizes ticket tracking, automates issue routing, and supports SLA monitoring, making it ideal for both customer service and internal IT or HR service teams.
Transform your customer service with monday Service, a modern ticketing and support solution that’s easy to use and fully customizable. Appsavio helps you migrate from Zendesk, Freshdesk, email inboxes, or Excel — making sure all customer tickets, SLAs, and communication records are moved securely.
We design customer-centric ticketing flows.
Full security compliance during migration.
Auto-assign, auto-prioritize, auto-close — all done for you.
Real-time dashboards for SLA tracking and performance.
We're with you beyond deployment.
Yes, it offers full-service helpdesk capabilities, including ticket tracking, automations, and reporting.
Yes, it supports internal service workflows for IT, HR, Facilities, and more.
Yes, SLA policies can be configured with automated alerts and escalations.
